Frequently Asked Questions and general info:
We understand there are alot of questions you may have before getting on an 800 pound animal. We'll try to address some common questions we've been asked over the years. Of course, if we don't cover your particular inquiry, feel free to reach out.
Q. What are the ages you allow?
A. We accommodate ages 6 through 106. (but you must be at least 42" tall) If you're 107 or older, well... you can ride too. Chances are that's all you had growing up with no cars.
Q. Do you provide helmets?
A. Absolutely! Ages 17 and under are required by law to wear them. 18 and over, we provide them and it's your choice. (But I would set an example)
Q. What do I wear?
A. No Shirt, No Shoes, NO SERVICE!!! Also, jeans and closed toed shoes are recommended. No flip-flops, or sandals.
Q. Can we run, trot, or gallop?
A. All you experts can run as fast as you want, but only on foot. You will be regulated to our trail bosses pace for safety concerns.
Q. What if it's too hot to ride?
A. The saftey of you and the horse is our top priority, however the trails are covered by a canopy of trees. On average it's 13 degrees cooler in the forest.
Q. What if me or someone in my party is overweight?
A. Our concern is how well you fit in the saddle. The saddle is meant for you to sit in without spilling over. Like an egg in a teaspoon, the saddle is meant to cradle you. Stature is always considered, but your butt fitting in the saddle is all about safety. Our horses are getting older and we'd like to consider their safety and wellness also. So in doing the right thing we're following all other riding stables by putting the limit at 250#s. We'll put you on the scale!
Q. Should I bring bug spray?
A. Yes! We strongly recommend that you spray yourself down by your vehicle before approaching.
Q. Will we see any wildlife?
A. We hope so. Both Pinckney and Waterloo have wild turkeys, rabbits, squirrels, wood peckers, owls, hawks and we've been fortunate to see deer and even fawns being born. No Panda Bears yet. We really want to see one of those.
Q. Do I need experience?
A. No! You will have a lesson before we start. By the end of the ride, you'll be ready for the rodeo.
Q. What if I'm scared?
A. Very understandable. These are very large animals. We would never put you in danger. Every one of our horses have logged hundreds if not thousands of rides with just as many unique riders. Be honest with us on your concern and we'll address it.
Q. Regarding your packages and gift certificates ........ can I get a refund?
A. Sorry, no refunds on packages, or gift certificates. These are similar to a "membership" or a "gift card" and are treated in the same manner. They are prepaid with the assumption that during the riding season they will be used in full.
Q. What if it rains?
A. Horses love the rain. Some of our staff don't mind riding in it. It's all about your comfort, however, we do not ride in thunder & lightning.
Q. What if I fall off?
A. Listen very carefully during your riding lesson. We explain how to use your balance in your stirrups to act as a seat belt. We can teach you to use it....we can't make you use it. That's up to you.
Q. What if I need to cancel?
A. We so appreciate notice of cancellations whether it be a party of 2, or 15. Considering the amount of time to prepare horses, and of course, staying on schedule, a 24-hour notice is required for a refund. (excluding dangerous weather).
Q. What if my guests do not speak English?
A. Because a riding lesson is always given before the ride, for safety, it is imperative that your guests understand the lesson. Therefore, you'll need to interpret so your guests will understand safety.